- The biggest difference between the two platforms is scope, a broad operating platform versus a specialized onboarding and compliance layer
- Juniper Square provides its own investor portal, CRM, and fund administration, Passthrough integrates with existing systems rather than replacing them
- Both platforms support KYC and AML, but Passthrough makes financial crime compliance a central, dedicated product capability
- Many fund managers use both platforms together through integrations rather than choosing one exclusively
- The right choice depends on whether a fund manager wants a centralized operating environment or wants to keep an existing tech stack while improving onboarding specifically
Juniper Square and Passthrough both help private fund managers streamline investor-related workflows, but they are designed around different areas of the private markets lifecycle. The right choice depends largely on whether a fund manager needs a broader private markets operating platform or a specialized investor onboarding and compliance solution.
Juniper Square vs Passthrough at a Glance
| Feature | Juniper Square | Passthrough |
|---|---|---|
| Investor onboarding | Yes | Yes |
| Investor portal | Yes | No |
| Fund administration | Yes | No, works with administrators |
| Fund accounting | Yes | No |
| Capital calls and distributions | Yes | Not a core platform function |
| Best suited for | Broader private-market operations | Investor onboarding and compliance |
The feature comparison reflects the companies' current product positioning and published documentation, and can change as either platform evolves, confirm current capabilities directly with each provider.
What Is Juniper Square?
Juniper Square is a private markets technology and fund administration platform designed for general partners and investment firms, bringing together investor management, fundraising, investor onboarding, reporting, investor portals, CRM, fund accounting, fund administration, data rooms, capital calls, and distributions. Its fund administration offering also combines technology with professional services covering fund accounting, treasury, investor services, and reporting, making it particularly relevant for firms looking for a more comprehensive operating environment rather than a single-purpose onboarding tool.
What Is Passthrough?
Passthrough is a private markets platform focused primarily on investor onboarding and financial crime compliance, electronic subscription documents, KYC, AML, investor data collection, and compliance workflows. Passthrough states that it can connect investor onboarding with existing CRMs, investor portals, and data rooms, allowing fund managers to retain their existing technology stack while automating the subscription process. The company positions itself as specializing in investor onboarding and KYC/AML rather than serving as an all-in-one investor portal, data room, or fund administration platform.
Investor Onboarding
Juniper Square integrates onboarding into a broader investor management environment, supporting digital subscriptions, AML/KYC, side letters, and investor reporting. Passthrough focuses more narrowly on making subscription document completion and investor onboarding efficient, allowing managers to use their own subscription documents and create digital workflows around them, with real-time visibility into fundraising progress. For firms wanting a broader platform, Juniper Square offers more surrounding functionality, for firms primarily trying to improve subscription and onboarding specifically, Passthrough's specialization may be attractive.
KYC and AML
Both platforms support KYC and AML workflows, but Passthrough makes financial crime compliance a central part of its offering, providing these workflows alongside electronic subscription documents and managed compliance services. Juniper Square incorporates AML/KYC into its broader investor services offering covering onboarding, treasury, reporting, and capital events. The distinction is primarily one of product scope, Juniper Square treats KYC/AML as part of a broader platform, Passthrough treats it as a central product capability.
Investor Portal
This is one of the clearest differences between the platforms. Juniper Square provides an investor portal where LPs can access investment information, documents, reports, and data rooms. Passthrough does not provide its own LP portal or data room as part of its core product, instead integrating with existing portals, data rooms, and CRMs, allowing fund managers to choose separate systems for different functions. Choose Juniper Square if an integrated investor portal is important, choose Passthrough if you already have a portal or data room and primarily need stronger onboarding infrastructure.
Fund Administration
Juniper Square has a dedicated fund administration offering covering accounting, investor services, treasury, and reporting. Passthrough does not position itself as a fund administrator replacement, instead providing onboarding and compliance technology that fund administrators and other service providers can use. If a manager needs fund accounting, investor reporting, capital event management, and administration support in one place, Juniper Square offers a broader set of capabilities, if the fund already has an administrator and needs to improve subscription and compliance workflows specifically, Passthrough can fit into that existing setup.
Integrations
Passthrough has built its product around integration with other systems, connecting investor onboarding data with existing CRMs, portals, and data rooms to reduce duplicate data entry. Juniper Square also supports integrations and APIs, while its broader platform attempts to centralize more workflows within its own environment. Passthrough functions as a specialized onboarding layer that connects to other systems, Juniper Square functions as a broader operating platform with integrated applications and external integrations.
Investor Experience
Passthrough emphasizes a digital-first onboarding experience and reports an average completion time of around 20 minutes for a new investor and around two minutes for a returning investor. Juniper Square approaches investor experience more broadly through its portal, reporting, onboarding, and communications, allowing investors to access investment information, documents, and reports over the course of the relationship. Passthrough is particularly focused on the initial onboarding experience, Juniper Square extends the investor relationship across a broader portion of the investment lifecycle.
Which Is Better for Fund Managers?
There is no universal winner because the platforms address different needs. Juniper Square may be a better fit for firms that need fund administration, fund accounting, investor reporting, an investor portal, CRM, and a connected private markets platform. Passthrough may be a better fit for firms that need digital subscription documents, faster investor onboarding, dedicated KYC/AML workflows, and integration with an existing CRM, portal, or fund administrator, without wanting to replace their existing technology stack.
The Core Question: Platform or Specialized Layer?
The biggest difference is scope. Juniper Square attempts to connect a large portion of the private investment lifecycle within one platform, Passthrough deliberately focuses on a narrower problem, making investor onboarding and financial crime compliance more efficient. The decision should start with a simple question, do you need a broader private markets operating platform, or do you primarily need specialized investor onboarding and compliance technology? If the former, Juniper Square may be the more comprehensive option, if the latter, Passthrough's specialized approach may be more appropriate.
Final Verdict
Juniper Square and Passthrough are not direct substitutes in every situation. Juniper Square is a broader private markets platform combining technology and fund administration services across investor management, fundraising, reporting, accounting, and communications. Passthrough is more specialized, focusing on digital subscription documents, investor onboarding, and financial crime compliance while integrating with other systems. The best choice ultimately depends on the fund's operational model, existing systems, investor onboarding requirements, and how much of the investment lifecycle the manager wants to manage through a single platform.
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Key Takeaways
- Juniper Square and Passthrough are not direct substitutes in every situation, they address different scopes of the private fund operating stack.
- Juniper Square offers a broader, connected private markets operating platform, investor management, fundraising, reporting, accounting, and communications.
- Passthrough offers a more specialized investor onboarding and KYC/AML solution designed to work with an existing technology stack.
- The best choice depends on the fund's operational model, existing systems, and how much of the investment lifecycle the manager wants to manage through a single platform.